Aaron J. Souza

36 Village Drive
UNIT 103
Marion, MA 02738
Ph. (508) 441-0452
Email: aaronsouza@live.com


Aaron J Souza



Objective

To utilize my skills, abilities, and Education in Computer Information Systems/Networking and/or Security


Professional Summary

Service-oriented skills with >10 years background in Customer Service. Core competencies include problem solving,
pursuing new ideas and implementing new and improved policies and procedures. Excellent communication and time
management skills with accuracy and efficiency.



Education

AchievementStudy
Associate of Science:Computer Information Systems
Bristol Community CollegeConcentration: Networking/Security
May 2018
Certificate:Fundamentals of Banking
Bridgewater State/Plymouth Savings Bank    Check Processing
Dec 2004
Associate of Arts:Business Administration/transfer
Bristol Community CollegeConcentration: Accounting, Marketing
May 2001


Experience

Soft Skills

Management Motivated
Sales Growth Mindset
Administration Time Management
Accounting Resilient
Clerical Assertiveness
Telecommunications     Communication Skills
Marketing Punctuality
Customer Service Teamwork Skills


Employment History

Supplemental Instructor, 01/2015 to 05/2017
Bristol Community College - Fall River, MA
  • Helped students achieve their goal
  • Proved proficiency in subject
  • Assisted Professor in clear demonstration of material
  • Analyzed students strength and weaknesses to provide a clear explaination
Supervisor, 06/2011 to 11/2011
Friendly's Ice Cream Corporation - Attleboro, MA
  • Led team of 15 each shift
  • Manage staff and assigning specific duties
  • Knowledgeable and experienced in every position
  • Analyzed and controlled temperature of cases and storage rooms which were mandated by the FDA
Product Marketer/Phone Operator, 06/2009 to 12/2009
Triton Technologies - Easton, MA
  • Promote company products, services, and upsell merchandise for greater profit
  • Answer incoming calls, greeting callers, providing information, transferring calls or taking messages as necessary
  • Complete computer application forms for sales orders
  • Monitor customer preferences to determine focus of sales efforts
  • Ranked at top for sales/calls ratio
Waiter, 07/2006 to 08/2008
Samantha's Restaurant - Fairhaven, MA
  • Extensive customer services
  • Teamwork
Teller, 2004 - 2006
Eastern Bank - Marion, MA
  • Trained to identify Counterfeit cash and checks
  • Audit and replenish Automated Teller Machines
  • Issue and redeem U.S. Treasury Bonds
  • Promote Bank products
Teller, 2001 - 2004
Webster Financial - Mattapoisett, MA
  • Process routine account transactions
  • Handle loan payments and cash checks
  • Issue Bank checks and money orders
  • Balance currency, cash and checks in cash drawer at end of each shift
Waiter, 1996 - 2006
Cerulli's Gourmet Foods - Mattapoisett, MA
  • Customer Service
  • Prepare foods from Deli
  • Opening routine to set up restaurant for all employees
  • Accept payments at cash register



My personal story about a life changing program for anyone with a spinal cord injury called Empower SCI.
Click here to read about it.



Portfolio



Last update:03/15/2022-04:56pm